Frequently asked questions
Why would I choose a mocktail?
We have a lot of good reasons to choose for a mocktail.
The Mocktail Club is a premium, 100% natural alcohol-free alternative for anyone who wants to drink less or no sugar.
The Mocktail Club does not contain any added sugars, pigment or preservatives.
The mocktails make sure you do not have to miss out on any occasion when not drinking alcohol.
The mocktails are ready to serve: shake with our bottle, serve over ice and add matching botanicals. A premium drink without any effort.
What is the perfect serve?
The perfect serve : the perfect way to serve The Mocktail Club. Drink our mocktails cold with 4 ice cubes. We prefer to use ice cubes instead of crushed ice. Crushed ice will easily melt.
Finish your mocktail with the matching botanicals and fresh herbs. All info is written on the back label of your bottle.
The dried botanicals are available on our webshop. Fresh herbs are the perfect finishing touch. The botanicals and herbs will not only upgrade your mocktail to a premium drink, they will also improve your drinking experience as they stimulate the smell and taste of your drink.
Discover the perfect serve here.
Do I have to mix the mocktail with something?
No, The Mocktail Club is ready to serve. So no need to add any other liquids. Shake the bottle, serve over ice and garnish with the matching botanicals. Click here for the perfect serve.
Where can I buy your mocktails?
Use our storelocator to find your nearest shop, concept or specialty store. Or order the mocktails on our webshop.
Can I book The Mocktail Club for an event?
Absolutely! Send an e-mail to email@example.com with following details and we will create a quote for you.
When will my order be delivered?
We will make sure to deliver your order as soon as possible. Post NL is our delivery partner. Delivery time is an average of 2-4 working days. In case something goes wrong, do not hesitate to contact us via firstname.lastname@example.org and we will be happy to help!
How long can I keep a bottle?
An unopened bottle has a shelf life of 9 months, even though it contains no preservatives. Once the bottle has been opened, you can keep it in the fridge (<7°C) for another 3 days.
Why is there sediment in my mocktail?
The mocktails are made with natural ingredients and juices. All products are 100% natural. This will create a sediment. Shake your bottle gently before serving.
Why doesn't my mocktail always have the same color?
Fruits and herbs will have different colors depening the harvest and weather conditions. All mocktails are made with fresh fruits and herbs so can change in color, the power of nature.
What about the sugar in my mocktail?
We only use low amount of unrefined sugars, which are a lot healthier compared to standard sugar.
N°2 Apple & Thyme and N°3 Beetroot & Ginger do not contain any added sugar.
As a diabetic, can I safely enjoy your mocktails?
Two of our mocktails are completely free of any added sugars: Apple & Thyme and Beetroot & Ginger. The other mocktails are low in sugar.
Most diabetics can therefore drink our mocktails without any problems. Of course, this may depend on your personal situation, so be sure to ask your doctor if you are in any doubt.
What do I do with the empty bottle?
Use our bottle as a vase or refill it with water. To throw it away, please use the glass container.
My bottle was damaged when it arrived. What now?
Send an email to email@example.com and we will make sure you receive a new bottle. Simply attach a photo of the damage and we will do the rest.
How can I return my order?
You would like to return your bottle? This is possible until 14 days after delivery. Mail to firstname.lastname@example.org for the return conditions. And make sure to let us know why you want to return your bottle.